AdvanceGuard Frontline: Effective Information Gathering is a SCORM compliant, Level 1 online course for your organization’s front line employees, who:

  • rely on ID and other documents to affirm people are who they say they are and that they reside where they say the reside
  • require full disclosure from documentation bearers to make sound judgments and business decisions.

The AdvanceGuard Frontline strategy is uniquely developed to deal with security threats posed from: i) fraudulently acquired, forged and stolen/loaned identification in the wrong hands, and ii) other bogus documents used in an action intended to deceive.

Employees who take this Level 1 training: 

  • screen people for physical access to critical infrastructure
  • qualify people for a service  (i.e. bank accounts, lines of credit)
  • approve entitlement to a benefit (i.e. social security number, Medicare, bank account, loans)
  • register people for a privilege  (i.e. driver’s license)

Learning Objectives

Front line participants taking this training learn: 

  • specific threats posed from dependency on identification and other documents to do business with people
  • how to use their nonverbal and verbal behavior as a baseline for observing the behavior others responding to them as persons with authority
  • to adhere to an information gathering plan
  • to gather all information need in the applicant’s own words, without interruption or influence
  • techniques for dealing with resistance and avoidance 
  • how to transition to an interview in order to obtain additional information not easily forthcoming

…and more

The course is a prerequisite for the companion AdvanceGuard Frontline: Reliable Response Assessment©

Price Quotes

Contact us for more information and pricing quotes at:

http://www.atrim-group.org/