AdvanceGuard Frontline: Effective Information Gathering is introductory online training for security and front line employees, who:

  • rely on identification and other attestation documents to affirm people are who they say they are and that they reside where they say the reside
  • require full disclosure from applicants for privileges, benefits and services offered by critical infrastructure in order to make business decisions about people the employee and organization doesn’t personally know.

The AdvanceGuard Frontline strategy is uniquely designed mitigate security threats posed from: i) fraudulently acquired, forged and stolen/loaned identification in the wrong hands, and ii) other bogus attestation documents used in an action intended to deceive.

Employees who take this introductory training: 

  • screen people for physical access to critical infrastructure
  • qualify people for a service  (i.e. bank accounts, lines of credit)
  • approve entitlement to a benefit (i.e. social security number, Medicare, bank account, loans)
  • register people for a privilege  (i.e. driver’s license)

Learning Objectives

Front line participants taking this training learn: 

  • specific threats posed from dependency on identification and other documents to do business with people
  • how to use their nonverbal and verbal behavior as a baseline for observing the behavior others responding to them as persons with authority
  • to adhere to an information gathering plan
  • to gather all information need in the applicant’s own words, without interruption or influence
  • techniques for dealing with resistance and avoidance 
  • how to transition to an interview in order to obtain additional information not easily forthcoming

…and more

The course is a prerequisite for the companion AdvanceGuard Frontline: Reliable Response Assessment©

Price Quotes

Contact the ATRiM Group for more information and pricing quotes at:

http://www.atrim-group.org/