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PBenedicto's picture

Design Thinking: a foundation for Business Innovation

“Innovate or Die” is a popular expression among thought leaders to describe the economic and cultural climate we now do business in.  Technology's impact on people and business continues to evolve the way we communicate, work and live at a disruptive pace.  Businesses need to respond by innovating their business models and experimenting with new methods of doing business.

rroyer's picture

Organizational Design from the Industrial Age to the Digital Age

As the Information Age continues to evolve at a rapid rate, businesses are finding it challenging to compete in their marketplace.  New technologies, global markets, demanding customers, disengaged employees and aggressive competitors are placing unprecedented pressure on many companies, who must now rethink the way they do business.  In order to be successful within the current economy, businesses must ensure that the collective efforts of their workforce are aligned with their strategies, goals and principles.

admin's picture

Can the Enterprise Strike Back?

Most people have written-off Research in Motion (RIM) and their Blackberry platform. But then most people take a consumer’s perspective in making that assessment.
 
RIM is making a play to its traditional strength – security. But it is considering security for both enterprises and consumers.

admin's picture

Not all users are bad, but they may not be paying attention

Yesterday, in the As the pendulum swings - Users vs. the Enterprise, I discussed how the balance between the needs of staff users and those of the enterprise that employs them has recently swung strongly to favor users as a result of consumerization.

admin's picture

As the pendulum swings - Users vs. the Enterprise

There have been two traditional enemies of Enterprise Content Management (ECM) adoption:

  1. Email
  2. Shared network folders/drives

For most users in an enterprise (i.e. staff), it is simply easier to send a file to a colleague through email than it is to first deposit the file and then send a link instead.

admin's picture

Engaging Content. Whether to Embed or Link?

Showing a collection of PowerPoint slides pulled from an OpenText Content Server was the subject of a recent post. At that time, I used presentations from our Content World Users' conference of a year ago to show how a collection of related materials from a secure enterprise repository could be embedded in the post using OpenText Widget Services (OTWS).

admin's picture

Video at Work - Video Services for Content Server

I’m a big fan of video for work applications. It’s the best way to get information to staff quickly. As such I’ve been using the OpenText Video Service (OTVS) for some time. In fact, we recently developed a ‘Success Story’ about our own use of the service that will be out soon. We already have over 600 internal videos for staff running on OTVS, mostly made in the last year.But while OTVS is easy to use, it really isn’t practical to train everyone in an organization to use it.

admin's picture

Engaging, Syndicated Content Collections

Sometimes providing someone with a simple list of choices is not effective because they'll find it boring. Users may have been spoiled by the newer, more immersive online experiences. You need to create a more engaging experience.At other times you want to package up content you have in source or original repository and provide it to users through some other website, wiki or blog.

admin's picture

The Future of Work

"The world is full of people whose notion of a satisfactory future is,in fact, a return to the idealised past."Robertson Davies, "A Voice from the Attic", 1960I've been thinking about the nature of work. Can there be any doubt that:

admin's picture

It still comes down to user adoption

Recently our business process management group (OpenText Global 360) released a survey of SharePoint adoption. It's actually the third in a series and so some very interesting and clear trends have emerged (see the SlideShare presentation below). It's worth a look whether you use SharePoint or not, as the results are very similar for other ECM systems.The importance of business process management solutions to add to many of these SharePoint sites is documented (slide 29).